Frequently Asked Questions (FAQ)
What is this service?
This is an AI-powered support service designed by Let Us Get Talking to give you a safe, friendly space to talk, reflect, and feel heard. It offers simple, supportive conversations to help with everyday thoughts and feelings.
Is this a real counsellor or therapist?
No. This is not a licensed counsellor or therapist. It is an AI provided by this platform designed to provide general emotional support and conversation.
Is it free to use?
Yes — this service is completely free to use.
There are optional ways to support us, but they are never required.
How does the AI work?
The AI on this platform is trained to respond in a supportive, human-like way. It focuses on short, empathetic conversations to help you process thoughts and feelings through Let Us Get Talking.
Can I rely on this for serious issues?
This platform is designed for general support only.
If you are dealing with serious mental health concerns, you should speak to a qualified professional.
Is my data private?
We aim to keep your experience on this service as private and secure as possible. However, you should avoid sharing highly sensitive personal information.
Can I support the platform?
Yes. You can support Let Us Get Talking through small contributions or donations. This helps us improve the service and keep it free for everyone.
Get in Touch
We're here to help you find your way. Our support team is always available to provide a calm and steady hand whenever you need it.
Please feel free to reach out any time. You can email us at info@letsgettalking.co.uk if you need further assistance.
Important: Let Us Get Talking is not a crisis or emergency service. If you are in immediate danger or experiencing a mental health crisis, please contact your local emergency services or a trusted crisis hotline in your area.